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Associate Systems Analyst
at Webster Bank
436 Slater Road-HF308
If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935 by Harold Webster Smith, our focus has always been to put people first--doing whatever we can to help individuals, families and businesses achieve their financial goals. And while we've grown into a leading commercial bank, we remain passionate about serving our customers, supporting our communities, and making a difference in people's lives. We can make a difference in your life, too. By empowering you to build the meaningful career you've been looking for.
Responsibility, respect, trust, teamwork and citizenship are the values on which Webster was founded. Together we call them The Webster Way, and they are what set us apart as a bank and an employer. Guided by these values, we put people first - working hard to live up to our customers, and each other, every day.
The Junior ACBS IT Business Analyst maintains and utilizes knowledge of business functionality and system integration work flow to identify and resolve moderately complex application systems issues under the supervision and support of management.
Assists in driving work and projects forward by collaborating with key stakeholders and functional areas to resolve issues, complete tasks/phases and meet timelines. Responsibilities will be to complete assignments typically moderate in scope, complexity, and/or risk with the assistance of management.
Recommends, implements and supports business application solutions to facilitate the efficient and effective operations of the business areas.
Assists in executing system requirements, data mapping, test plans and testing, implementation plans and system support.
Provides expertise and advice to the business areas to trouble shoot and work through production issues.
Communicates with application system vendors and documents the LOB System issues through ACBS ticketing system.
Continually monitors Critical Fixes and works with the LOB to identify which fixes may meet existing system constraints.
Provides assistance as needed for areas supported. Acts as a Technical Liaison between the business, internal/external customers and IT.
Acts as a resource for the technical ownership of business applications: Understands and communicates key information related to financial impacts, release schedules, and underlying functionality.
Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.
College Degree in Business or related field or equivalent work experience.
1 - 2 years' relevant experience
Additional Requirements/Technical Proficiencies/Knowledge/Abilities
Experience with loan origination systems, core processing systems (ACBS), Stucky, imaging systems, automated workflow systems and multi-system interfaces is desired.
Proficient in Excel, Word, PowerPoint, Visio, Business Objects and SQL. Ability to assist others to increase their proficiencies.
Outstanding attention to detail and excellent planning and organizational skills.
Excellent written, verbal and presentation skills, communicating detailed technical information in a clear, understandable and timely manner.
Demonstrated collaboration skills, including the ability to work effectively with all levels of management and non-management across the organization.
Ability to resolve moderate issues, evaluating root causes and identifying changes to prevent future similar occurrences.
Demonstrated ability to use business analysis techniques to successfully gather and document complex stakeholder requirements.
Ability to assist in the planning and guide the installation of system and process enhancements and new installations, evaluating results and directing corrective action.