Webster Bank

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Internship, Customer Care Center

at Webster Bank

Posted: 4/9/2019
Job Status: Internship
Job Reference #: 5000467008806
Categories: Customer Service

Job Description

200 Executive Blvd South-HF433

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935 by Harold Webster Smith, our focus has always been to put people first--doing whatever we can to help individuals, families and businesses achieve their financial goals. And while we've grown into a leading commercial bank, we remain passionate about serving our customers, supporting our communities, and making a difference in people's lives. We can make a difference in your life, too. By empowering you to build the meaningful career you've been looking for.
Responsibility, respect, trust, teamwork and citizenship are the values Webster was founded on. Together we call them The Webster Way, and they are what sets us apart as a bank and an employer. Guided by these values, we put people first. Working hard to live up to our customers, and each other, every day.

Position Summary-

As an intern at Webster Bank, you will have the opportunity to work side-by-side with Webster bankers to gain valuable experience, knowledge and skills. Every internship opportunity is structured to provide you with a meaningful experience and broad exposure to our lines of business and corporate functions.

Major Duties and Responsibilities-

This intern position would be specific to the Customer Care Center, located in Southington, CT. The intern would gain a broad understanding of how a 24/7/364 call center operates.

The intern will be responsible for assisting the team with a wide range of activities:

Analytical skills to assess care center effectiveness specific to Service, Sales, and Operations

Education, Experience and Skills-

  • Current undergraduate or graduate student and legally eligible to work in the U.S.; Preferred: 2-4 years college experience
  • Interest in banking/financial services industry
  • Resourceful, motivated, enthusiastic and proactive
  • Highly organized
  • Proficient in Excel and Word
  • Ability to communicate effectively
  • Diligent and dependable
  • Analytical ability and strong attention to detail

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!